Shipping Policy

Secure Shipping with Tracking

We will be able to track your order. It will be shipped using a quality service that is reliable, secure and provides a tracking system anytime.

Guaranteed to Arrive Safely

Your order is guaranteed to arrive safely and intact, we take responsibility in the unlikely event that anything goes wrong.

Same Day Dispatch

Same day dispatch is available for all orders received before 12.00pm (AEST) each business day. All orders received after 12.00pm and on weekends or public holidays will be dispatched on the next business day.

Orders are dispatched daily.

Delivery Delays: Due to increased precautions taken by our shipping partners, as well as other contributing factors in the current environment, some orders might get affected by unexpected delays.

Delivery Fees

Free Freight is offered on orders over $500.00 in value for Metro areas.

Due to their bulky nature, Ledge loungers, sand filters, heaters and Maytronics mineral swim systems and products may incur additional fees as they will be shipped with specialized carriers.

Delivery Times

Below are the estimated time to arrival in business days once an order is shipped. These times are a guide only.

Australian pool Products cannot guarantee exact delivery times. Occasionally, some delays may occur from our carriers that we have absolutely no control over. In these circumstances, Australian Pool Products will not be liable for any delays, expenses or damages incurred.

Destination                          NSW       VIC
QLD
SA        WA/NT

Business Days                    2 – 4       2 – 4       2 – 4       3 – 4       5 – 6

Rural and remote addresses, where delivery is not provided every day, may take longer.